Returns

Easy Return Policy - Fair, Clear and Transparent

We hope you love your purchase as much as we do, however if for any reason you would like to return it, our no hassle, easy returns policy is simple to follow.

If you wish to return your order, don't worry, our returns policy means that you can return anything to us in unused condition within 100 days of receipt, with the original packaging.

We do not charge any fees for collecting your return.

How to return your items;

1. Email contact@scandiscents.com
2. Our team will pick this up and respond within 48 hours to arrange collection
3. Once your item arrives back with us we will process your return.

Please Note

We do not accept returns without the original packaging and all returns must be in an unused condition. If items are returned outside of these terms there will be a restocking charge of which will be deducted from the refund amount. This amount will be dependent on condition and resell value.

*Our free returns policy does not apply for non mainland UK or International orders. (exclusions apply to these, please see full terms for more information)

*Any damages or discrepancies need to be reported within 7 days following the date of delivery in order to receive a replacement or refund.

All returns will be provided with a credit note for the same purchase value, unless otherwise stated.