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    Shipping Policy

    We know you will be eagerly awaiting your delivery and we promise we will get it to you quickly and safely. We aim to keep our delivery prices as competitive as possible and always aim to offer best possible value for money with a service that's second to none.

    Shipping Fees

    For delivery to Northern Ireland we charge £2.99.  

    For delivery to Europe we charge £25.00. 

    If you have any questions in regards to your delivery, please email contact@scandiscents.com.

    Estimates Delivery Time

    Handling Time: 3 - 3 Days (Mon - Fri)

    Transit Time: 2 - 11 Days (Mon - Fri)

    Order Cut Off Time: 5:00 PM(GMT) Greenwich Mean Time (London)

    Order Processing and Tracking

    Once your order is successfully placed, our team will begin processing it promptly. This includes verifying the order details, preparing the items, and arranging for shipment. You will receive a confirmation email with your order details and a unique tracking number once your order has been shipped. You can use this tracking number to monitor the progress of your package.

    Delivery Address

    lease ensure that you provide accurate and complete delivery information during checkout. We cannot be held responsible for undelivered packages due to incorrect or incomplete addresses.

    Delivery Attempts

    Our shipping partners will attempt delivery to the provided address. If they are unable to deliver the package, they may leave a delivery notification or attempt a redelivery based on their policies.

    Lost or Damaged Packages

    In the rare event of a lost or damaged package, please contact our customer support at contact@scandiscents.com, and we will promptly assist you in resolving the issue.

    For any inquiries or concerns regarding shipping, feel free to contact our dedicated customer support team at

    Phone: +44 7903 703016
    Email: contact@scandiscents.com
    Address: Unit 26 Spur House, The Crescent, Maidenhead, SL6 6FL, UK