We ship all UK orders from our office in the south of England. We ship worldwide! :)

If your order is placed before 3pm (UK Time), your order will be dispatched the same working day. Otherwise, it will be dispatched the following working day.

Delivery options are as follows:

UK (domestic)

Standard Delivery (Royal Mail Tracked 48) - £2.99 or FREE for first subscriptions and on orders over £20

Next Day Delivery (Royal Mail Tracked 24) - £4.99

Mainland Europe

Royal Mail International Tracked Delivery (3 to 7 business days) - £3.99 or FREE for orders over £100

North America

Royal Mail International Tracked Delivery (3 to 7 business days) - £4.99 or FREE for orders over £100

Taxes and Duties

Scandiscents does not collect VAT for non-UK orders. Therefore, the buyer may be responsible for import taxes upon or before delivery of the goods. The tax rate will depend on the destination country as well as some other factors. We kindly recommend doing additional research if you're unsure what taxes might be applied.

Welcome to our Frequently Asked Questions. We hope you find what you're looking for here, but if you don't please feel free to contact us here.

What oils can be used?

Although we recommend using our Scaniscents Oils and Blends, the Halo Diffuser diffuser supports both pure essential oils and synthetic fragrance oils.

Where is Scandiscents based?

We are a UK company! Our stock is held in our Midland's based warehouse where orders are picked and packed. I (James) am from the North West and Max from the South Coast! We are currently living in Berkshire.

What are the advantages of waterless diffusers?

The main advantages to waterless diffusers are they can produce a much stronger scent due to no dilution and therefore have better coverage. Additionally, they are free from water building up and becoming stagnant in the machine.

How long does the oil last? 

Our 10ml essential oil blends and fragrance oils will typically last up to 110hrs on the lowest setting. This equates to nearly 40 days per 10ml oil if used for 3 hours per day.

How loud is the Halo Diffuser? 

Our Halo diffuser is considered relatively quiet with a rating of 30 decibels (db).

Can this diffuser fill a big room? 

Absolutely. Our diffuser and essential oil blend combination has exceptional throw with up to 80m² coverage.

Is this the same machine as NEOM?

No. Our Halo Diffuser is more modern, has a better battery life, stronger coverage, and more control, and supports all oil-based fragrances. 

What Size is the Halo Home Diffuser?

The Halo Home Diffuser is 11.9cm tall and 7cm wide - sleek, stylish and strong.

Are the oils safe for pets?